Terms & Conditions
RETURNS & SHIPPING
All orders are shipped via Australia Post using the Parcel Post or Express Post service.
Shipping rates are calculated during checkout.
If you change your mind about your purchase, items are to be returned to us within 14 days of purchase and it is in original condition. You are responsible for the cost of returning goods and the replacement postage expenses.
If you have received an incorrect item or an item that has a manufacturing fault, please contact us at moc.noilenajinnob@solleh so we can resolve this immediately for you.
Bonni Jane Lion cannot accept responsibility for items that are lost or damaged when being sent out or returned to us. We are happy to assist with any questions, but please direct all tracking enquiries to Australia Post.
Our Australia Post Service offers delivery with safe drop or will be sent to the post office at the driver’s discretion. This means if you are not home at the time of the delivery, your order will be left in a safe place, so it is ready and waiting for you. Australia Post will also take a photo of where your order was left. If you have specific instructions on where you need your post delivered, please contact Australia Post with your tracking number and give them this information. Any instruction left in the notes section on a Bonni Jane Lion order cannot be passed onto Australia Post as we are a separate service.
Only one discount/credit code can be used per order.
If you forget to use the code in your order we are unable to refund/credit the difference to amend this. If you have an existing code during a sale period, unfortunately only one can be used.